Christmas Delivery, Returns & Exchanges
Christmas Last Order Dates
STANDARD DELIVERY - Order by 7pm on 19th December
NEXT DAY DELIVERY - Order by 5pm on 22nd December
CLICK & COLLECT - Order by 5pm on 22nd December
Extended Christmas Returns
Purchases made between 12th October and 24th December 2026 can be returned up until 11th January 2027 or within 28 days of purchase, whichever is longer. Items must be unworn with the original receipt, packaging, and tags intact.
Received an item as a gift? If you have a gift receipt, you will be offered an exchange or Boux Avenue Gift Card (*Does not affect your statutory rights.)
We will endeavour to process your return within 10 working days, following receipt of the above. However, during busy periods such as Christmas or sale, this may take a little longer.
*Please note there are a few Boux Avenue items which, unfortunately, we cannot accept returns on, unless the product is unopened and in a saleable condition. This is simply for hygiene reasons – we hope you understand., A list of these items can be found here