Customer Service Terms & Conditions - Promotions

Terms and Conditions

Promotions

Black Friday up to 20% off everything

  1. This offer is valid from 17/11/2024 for a limited time only

  2. Offer is available at www.bouxavenue.com and in UK Boux Avenue stores

  3. Offer valid on full price products only, excludes gift cards and gift wrap

  4. Offer cannot be used in conjunction with any other offer

  5. Boux Avenue reserves the right to amend or cancel this offer at any time

  6. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Spend and Save offer

  1. The offer of £15 when you spend £70+ and the offer of £30 when you spend £100+ are available in stores and online

  2. Use code PICKMEUP at checkout to apply discount

  3. The discounts offered are valid on qualifying purchases made in a single transaction during the promotional dates

  4. The offer is valid on all Boux Avenue merchandise both full price and discounted but excludes Gift Voucher Cards

  5. Should you wish to return part of the qualifying purchase, it will be refunded at the discounted price paid at the point of purchase

  6. Offer cannot be used in conjunction with any other offer

  7. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  8. Boux Avenue reserves the right to amend or cancel this offer at any time

  9. Offer not available to Boux Avenue staff

  10. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

10% off in abandonment emails

  1. Discount will be applied to the original selling price at basket using unique promotional code in email

  2. Offer cannot be used in conjunction with any other offer and on full price lines only

  3. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  4. Boux Avenue reserves the right to amend or cancel this offer at any time

  5. Offer is valid online only at www.bouxavenue.com

  6. Offer not available to Boux Avenue staff

  7. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Free knicker with selected bras

  1. This offer is valid for a limited time only

  2. Offer valid on selected lines marked with a badge

  3. Offer is available online and in stores

  4. Offer cannot be used in conjunction with any other offer

  5. Boux Avenue reserves the right to amend or cancel this offer at any time

  6. Offer not available to Boux Avenue staff

  7. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

VIP Double Points Event

  1. The event will run from 24/10/24 until 27/10/24 23:59

  2. The event will run on bouxavenue.com and in all UK Boux Avenue stores (except Boux Avenue Outlet, Hatfield Galleria)

  3. Customer must be a Boux Member or sign-up to the Boux Member scheme between the above stated dates and make a purchase to qualify

  4. Customer will receive double points on all purchases made during this time online and in-store

  5. Customer will therefore receive 2 points per every £1 spent. 1 point is equal to 3p worth of points, which will be added to the customer's Boux member account and can redeem against a future purchase.

  6. Boux memeber points balance may take up until 01/11/24 to update

  7. Boux Avenue reserves the right to modify or withdraw this offer at any time without notice.

  9. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Free knicker with matching bra

  1. This offer is valid for a limited time only

  2. Offer valid on selected lines marked with a badge

  3. Offer is available online and in stores

  4. Offer cannot be used in conjunction with any other offer

  5. Boux Avenue reserves the right to amend or cancel this offer at any time

  6. Offer not available to Boux Avenue staff

  7. We are Boux Avenue Limited, 35th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

4 for £10 on selected knickers

  1. This offer is valid from 04/04/2020 00:00 for a limited time only

  2. Offer valid on selected lines marked with a pink badge

  3. Buy 4 items and get them £10

  4. This offer is valid online at www.bouxavenue.com only

  5. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  6. Boux Avenue reserves the right to amend or cancel this offer at any time

  7. No cash alternative

  8. Offer not available to Boux Avenue staff

  9. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Email exclusive - % off discount

  1. This offer is valid online at www.bouxavenue.com only

  2. To claim your discount enter the code received via email at checkout

  3. This offer is valid on full price products only and cannot be used in conjunction with any other offer

  4. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  5. Boux Avenue reserves the right to amend or cancel this offer at any time

  6. No cash alternative

  7. Discount not available to Boux Avenue staff

  8. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Email exclusive - Free knicker

  1. This offer is valid online at www.bouxavenue.com only

  2. A minimum spend of £30 applies. The free knicker must be full price prior to the promotion being applied and is limited to 1 per customer.

  3. To claim your free knicker, select from the knicker offer category then enter the code received via email at checkout

  4. This offer is valid on full price products only and cannot be used in conjunction with any other offer

  5. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  6. Boux Avenue reserves the right to amend or cancel this offer at any time

  7. No cash alternative

  8. Discount not available to Boux Avenue staff

  9. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Knicker multibuy offer

  1. Products eligible for this offer can be found here: https://www.bouxavenue.com/lingerie/knicker-offer

  2. Discount will be automatically applied at basket once the eligible number of products are added to bag

  3. This offer cannot be used in conjunction with any other offer

  4. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  5. Boux Avenue reserves the right to amend, pause or cancel this offer at any time

  6. Discount not available to Boux Avenue staff

  7. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Mention Me - Referrer rewards

  1. The referrer is offered 20% off for each friend who orders for the first time and spends over £20 on their first order.

  2. This offer can be shared for 6 months from the date of acceptance by the referrer.

  3. In order for the referral to qualify for the reward the referred friend must be a new customer to Boux Avenue and over the age of 18 and the referred friend must meet the conditions of their reward.

  4. There is no requirement for the referrer to be an existing Boux Avenue customer.

  5. In order to share this offer the referrer must be over the age of 18.

  6. Rewards will be cumulative and so if multiple qualifying referrals are made to Boux Avenue, multiple rewards will be delivered to the referrer. A Referrer may not earn more than 5 within any 24 hour period or 25 within last 12 months or 1500 GBP of reward value within last 12 months..

  7. Rewards will be credited to the referrer within two weeks of the referred friend's purchase provided the referred friend's purchase is not cancelled and the referred friend's purchase meets the other conditions of this offer.

  8. The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.

  9. Rewards will be valid for 3 months from the date earned by the referrer.

  10. Referral rewards cannot be combined with other discount codes in a single order.

  11. This offer is only available on www.bouxavenue.com

  12. To claim discount on your order enter the code at the ‘Your Bag’ stage of the checkout process

  13. This offer is valid for one transaction, on full price products only and cannot be used in conjunction with any other offer

  14. Promotion cannot be redeemed against the purchase of gift cards

  15. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  16. Boux Avenue reserves the right to amend or cancel this offer at any time

  17. No cash alternative

  18. Discount not available to Boux Avenue staff

  19. Discount not available to Boux Avenue staff We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Mention Me - Referred Friend Rewards

  1. The Referred friend is offered 20% off when they place their first order.

  2. The reward is valid for 14 days from the point of issue to the referred friend.

  3. In order to qualify for the reward the referred friend must be a new customer to Boux Avenue and over the age of 18.

  4. Any rewards will be revoked if a refund is requested on the order for which the reward was offered.

  5. The Referred friend reward cannot be claimed by the same person making the referral

  6. This offer is valid on full price products only and cannot be used in conjunction with any other offer.

  7. This offer is only available on www.bouxavenue.com

  8. To claim discount on your order enter the code at the ‘Your Bag’ stage of the checkout process

  9. This offer is valid for one transaction, on full price products only and cannot be used in conjunction with any other offer

  10. Promotion cannot be redeemed against the purchase of gift cards

  11. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  12. Boux Avenue reserves the right to amend or cancel this offer at any time

  13. No cash alternative

  14. Discount not available to Boux Avenue staff

  15. Discount not available to Boux Avenue staff We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Birthdays 15% Off

  1. To claim your discount on your order you must be registered at bouxavenue.com (and be signed into your account at the time of purchase)

  2. This offer is valid on www.bouxavenue.com only

  3. To claim discount on your order enter the code at the ‘Your Bag’ stage of the checkout process

  4. This offer is valid on full price products only and cannot be used in conjunction with any other offer

  5. Promotion cannot be redeemed against the purchase of gift cards

  6. Boux Avenue VIP scheme and Gift Card terms and conditions apply

  7. Boux Avenue reserves the right to amend or cancel this offer at any time

  8. No cash alternative

  9. Discount not available to Boux Avenue staff

  10. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.

Affiliate Offers (including YouthID, Unidays, Student Beans, Vouchercodes, Vouchercloud etc)

  1. These offers are only available on www.bouxavenue.com unless stated otherwise

  2. Discount only valid for one transaction

  3. Discount applies to full price items only unless specified and cannot be used in conjunction with any other promotion

  4. Boux Avenue reserves the right to amend or cancel this offer at any time

  5. No cash alternative

  6. Discount not available to Boux Avenue staff

  7. We are Boux Avenue Limited, 5th Floor, Kindred House,17 Hartfield Road, London, United Kingdom, SW19 3SE.