Delivery

From Friday 24th to Monday 27th July, please note that Click & Collect and Next Day UK Delivery options are unavailable. All UK deliveries will take up to 5 days during this time.


 

Our standard delivery service will aim to deliver your parcel within 5 days of your order. An ultra-economical option for those who aren't in a "next day" kind of rush for their Boux Avenue treats, but will nevertheless be impressed by our swift delivery.

Deliveries to remote areas such as Scottish Highlands and Islands may take up to 2 additional days.

As soon as we send out your Boux Avenue parcel, you will receive either an email or an SMS with a tracking number. Hang onto this, it will enable you to track your parcel through to delivery.

All UK deliveries are via Royal Mail. You will receive an email advising a delivery window at least the day before your delivery. You will also find options to update your delivery including an option to leave in a nominated safeplace.

You can track your order here for UK orders or here for international orders.

From Friday 24th to Monday 27th July, please note that Next Day UK Delivery options are unavailable.


From Friday 24th to Monday 27th July, please note that Click & Collect options are unavailable.

From Friday 24th to Monday 27th July, please note that our annual delivery pass can be purchased but Next Day Delivery won't be available.

Using our Global Shipping Partner Global-E, we now ship to over 200 destinations, in over 60 currencies and offer over 40 different payment methods depending on your shipping country. Please ensure you select your shipping country, this will ensure you pay for your order in the correct currency. You will be able to do this at any point of your browsing stage by using the country switcher at the top of the page. For more information on where we deliver to, delivery times and costs, please visit our international delivery page.

Due to postal restrictions, we are unable to send the following items to international destinations:

  • Reed room diffusers

  • Room sprays

  • Perfume purse sprays

If you can't find what you're looking for in store one of our in store team can order your beautiful purchases for you to be delivered to the store, or to your home or work address for free.

Our in store team will process your order for you and you may select from one of the following delivery options:

  • Collect from store for FREE when you spend £30 (or £1.99 charge) - Order in store by 4pm and your order will be ready for collection the very next day

  • FREE standard delivery to your home when you spend £50 (or £3.99 charge) - Our standard delivery service will aim to deliver your parcel between 3-5 days of your order

  • Next day delivery to your home £5.99 - Order in store by 4pm to receive your order the next day

Returns, refunds & exchanges

We offer free UK returns via Royal Mail, Evri and InPost. Exchanges offered in store only. For further information on our returns policy please see here