We have a variety of payment methods for you to choose from:
Our chic gift card presented in an elegant pull-out gift box is the perfect gifting token. We love this sophisticated card which can be free to spend online or in-store, the card can be kept and topped up in-store and is available to purchase in values from £5 to £50.
The full terms and conditions for our fabulous gift cards are as follows;
Your fabulous gift card can be used in full or part payment against all beautiful purchases at Boux Avenue stores and www.bouxavenue.com for UK order or over the telephone with our customer service team.
The total value of your beautiful purchases will be deducted from the balance of your gift card until it reaches zero.
You can add value to your gift card in-store from a minimum shopping credit of £5 up to a total maximum of £250.
Your gift card will automatically expire 24 months after the last time you use it to make a purchase or top up the value.
Boux Avenue does not accept responsibility for your gift card if it is lost, stolen or damaged.
Your gift card remains the property of Boux Avenue Limited and is not a cheque guarantee, credit or charge card. It is not for resale and cannot be exchanged for cash or refunded.
For our refund policy please see www.bouxavenue.com/customer-services/delivery-and-returns.
If you find a gift card please cut in two and return to Boux Avenue Limited, 3rd Floor, 1 St George's Road, Wimbledon, SW19 4DR.
Becoming a VIP loyalty customer entitles you to use the VIP Card at any UK Boux Avenue store and online at www.bouxavenue.com. Applying for, or using, a VIP Card will constitute acceptance of these Terms. You should therefore read them carefully.
You can apply for a VIP Card free of charge at any Boux Avenue store and online at www.bouxavenue.com. Any change in your postal or email address should be notified to Boux Avenue either online or by contacting our customer services team. VIPs must be individuals, resident in the UK and be 16 years of age or older.
VIP Cards remain the property of Boux Avenue Limited, 3rd Floor, 1 St George's Road, Wimbledon, SW19 4DR. Registered in England, Company number 7191520. VIP Cards should be destroyed or returned to Boux Avenue when no longer valid for use.
The VIP Card is a promotional loyalty card and not a cheque guarantee card, debit card or credit card. You cannot transfer your VIP Card or any of the points credited to it to any other person. The Card is only for personal use.
VIPs will accumulate points when they make qualifying Boux Avenue purchases. One point is earned for every £1 spent in any Boux Avenue store or online and can be used at any time on your future Boux Avenue purchases, for example, 100 points will earn you £3, subject to the terms set out below or in the terms relating to any promotions and offers operated by Boux Avenue from time to time and may not be earned, held, transferred or otherwise traded in any other way.
The number of points earned from a qualifying purchase may vary from time to time at Boux Avenue’s sole discretion.
Points cannot be earned when purchasing gift cards/vouchers.
The following terms shall apply to the use of the VIP Card:
The points credited to the VIP Card may be redeemed as part or in full payment for qualifying purchases in Boux Avenue stores and online. If the product purchased is valued less than the points credited to the Card, then the remaining points balance will be retained on the Card and can be used for future transactions.
Only one VIP Card can be used per transaction.
The VIP scheme is not available on orders outside of the UK
Any refund of items purchased using VIP Cards will be made by crediting the applicable amount back on a Boux Avenue Gift Card.
The balance held on the VIP Card may not be redeemed for cash under any circumstances.
The VIP Card cannot be used in conjunction with any other discount or privilege card.
Any points credited to the Card are personal to the individual VIP Card and cannot be transferred or combined with another account to redeem a reward.
Members will receive regular email updates of their points balance on their Card. This information will also be available to VIPs online at www.bouxavenue.com/vip or by calling the Customer Service number online. Boux Avenue may correct a balance if it is shown to Boux Avenue’s reasonable satisfaction to be incorrect. In such cases, Boux Avenue’s decision will be final.
From time to time VIPs may also earn additional point awards or benefits offered by Boux Avenue at its sole discretion and any such awards or benefits may be subject to additional terms and conditions, which, if applicable will be notified to VIPs in correspondence and/or in store at the time of the award/offer.
Boux Avenue accepts no liability for any lost VIP Card which is the responsibility of the VIP to keep safe. If a VIP loses their Card, any points accumulated on the Card will be deemed to be lost unless the VIP contacts Boux Avenue as soon as the VIP becomes aware of the loss. The balance may be transferred to a new Card at Boux Avenue’s sole discretion.
These Terms may be changed at any time at the sole discretion of Boux Avenue and VIPs will be deemed to have accepted the updated Terms each time they go online at www.bouxavenue.com/vip, or when they use their VIP Card. As such you are strongly encouraged to review these Terms from time to time.
Boux Avenue may suspend or terminate the VIP Card scheme at any time at its sole discretion. In such event the VIP will be notified. Boux Avenue reserves the right to cancel any VIP Card which has not been used for a period of 24 months at which time you will be notified of the proposed cancellation and any unused points on the Card will be lost.
You may cancel your VIP membership at any time by contacting Customer Services or online at www.bouxavenue.com/vip.
The limit of Boux Avenue’s liability under these Terms will be exclusively to a VIP who suffers a direct loss as a result of Boux Avenue’s breach of these Terms and in those circumstances Boux Avenue’s sole liability will be to credit the VIP’s card with any points which has been wrongly deducted or which should have been credited to the Card.
These Terms and any dispute, claim, or non-contractual obligations arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the law of England, and you irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter.