Contact Us
Firstly a huge hello from all the team at Boux Avenue, we are a friendly bunch and would love to hear from you. You can reach us via Live Chat, Facebook and Email using the Contact Us button on the right hand side of every page on the site.
We are both following government guidance and experiencing high contact volumes at the moment, therefore we could take longer than usual to answer your call or respond to your enquiry. Please see below for our revised opening hours
General customer enquiries
For orders delivered within the UK contact us via:
- Live Chat or Facebook - Mon-Fri 8am-5pm, Sat 9am-5pm
- Email contact is available after 5pm Mon-Sat
For orders delivered outside of the UK:
- Visit our Help Centre
If you’re e-mailing us about an order, please include either:
- your order number
- your name
- complete address on the order
Email Us - Head office enquiries
headoffice@bouxavenue.comUse this address if you're a:
- potential supplier
- charity
- blogger
- etc
Email Us - Job seeker
jobs@bouxavenue.comIf you are emailing us about our current job opportunities please include:
- your name
- cv
- store you wish to apply for
visit us
Our stores (temporarily closed from Sunday 22nd March)You can find for all our stores:
- contact details
- maps
- opening times
write to us
Ryman House,
Savoy Road,
Crewe,
Cheshire,
CW1 6NA
Please do not send any returns to head office, for instructions on how to return any items you aren’t 100% happy with please see our returns and exchanges information.